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Users and permissions

Create SFTP users, choose how they log in and control what they can do.

Users are logins on a server. Each user has a home folder that they can’t leave, so users on the same server never see each other’s files.

Login methods

Method How it works
Password We generate a 20-character password, shown once.
SSH key The user logs in with one of their public keys. Passwords are refused.
Password + SSH key Either credential works.

To rotate a password, open the user’s menu and choose Reset password. The old password stops working immediately.

SSH keys

Paste OpenSSH public keys, one per line. Supported types are ssh-ed25519, ssh-rsa, ecdsa-sha2-nistp256/384/521 and [email protected].

ssh-ed25519 AAAAC3NzaC1lZDI1NTE5AAAAIJXt… alice@laptop

Permissions

Permission Allows
List Browsing folders
Download Reading files
Upload Creating new files
Overwrite Replacing existing files
Delete Removing files and folders
Rename Renaming and moving
Create folders Making new folders

Presets cover the common cases: Full access, Read only (list and download) and Upload only (list, upload and create folders). Upload-only is a good fit for partners who drop files for you.

Quotas

Each user has a storage quota. The sum of all quotas can’t exceed your plan’s storage. When a user reaches their quota, further uploads are rejected until files are deleted or the quota is raised.

Disabling and deleting

Disable a user to block logins while keeping their files and settings. Delete removes the login. Their files remain in storage until the server is deleted.